View Full Version : vics screw went mazda says no to inspecting motor
well my motor knocked and banged and light came on yes # 4 plug smashed. so i cleared the code and put a plug in it, ran fine called mazda said thiers recall and to bring it in. i asked if thay would be inspecting the inside of the engin for damage caused by the recall failer, he said policy is to replace the intake and do a compresion check if compresion is good send it on its way? i need some advice here are thay good for it? if its damaged and what can i get out of them. its a 2003 protege es 2.0 bone stock 100,400 k ran perfect iv only had to put breaks on this car since i owned it .its had nothing but synthetic after 60,000 can verify all oilchanges
s6m1l88
05-10-2007, 07:38 PM
what ?
GreenProtege720
05-10-2007, 09:23 PM
what ?
I'm with him. What?
what dont you understand its pritty simple butterfly screws cam out. thats why thiers a recall but i wasnt notifyed of that recall witch cam out last year in may. the butterflys are located in the intake the screws come out go in to the motor and well does who knows what kinda damage and ends up in tail pipe
and, mazda is saying thay wont inspect the inside of the motor on thier tabe unless the compresion is low so if i have a craked pistion i wont know till later when it will be to late to say the screw did it
StealthWyvern
05-11-2007, 02:49 AM
what dont you understand its pritty simple butterfly screws cam out that why thiers a recall but i wasnt notifyed of that recall witch cam out last year in may the butterflys are in the intake the screws come out go in to the motor and well do who knows what kinda damage and ends up in tail pipe
and mazda is saying thay wont inspect the inside of the motor on thier tabe unless the compresion is low so if i have a craked pistion i wont know till later when it will be to late to say the screw did it
Not to be an ass, but what you said wasn't had to understand... just hard to read do to lack of punctutation.
TheMAN
05-11-2007, 03:55 AM
whatever, bring your car to another dealer
patsfan4life
05-11-2007, 08:59 AM
, and . can be your friend. the butterfly valves came off, so they were loose in the intake, that shouldnt cause damage over short term. i dont see how they would get into the engine (i.e. the combustion chamber) because the valves arent big enough. If its stuck in a valve u'd probably know, if not when they replace them they will know and should let you know.
jeg0024
05-11-2007, 01:28 PM
If it acually was the screw, and its not in your motor anymore, it should be sitting on top of your cat. Open that bitch up and get it out.
PS. It helps to write in full sentences and use proper spelling, it makes it easier for all of us.
well i know my spelling and punks, suck i got a GED but i dont like use it. anyway dealer called they changed inake said 200 lbs psi on all cilinders
but thay took it out for test drive and the coils are bad. thier saying this couldnt have caused it but it ran fine till this happend and it was the
screws any advice
, and . can be your friend. the butterfly valves came off, so they were loose in the intake, that shouldnt cause damage over short term. i dont see how they would get into the engine (i.e. the combustion chamber) because the valves arent big enough. If its stuck in a valve u'd probably know, if not when they replace them they will know and should let you know.
what im scared of is the piston maby having a hairline crak or somthing from the screw
Alejo_NIN
05-11-2007, 05:27 PM
dude!!!
this is badass!!
how many could read the whole question outloud wihtout gasping for air?
i aslmost did it, then i saw the only period in the whole sentence and cracked up laghing!
gone_fishin
05-11-2007, 05:29 PM
Quit being asses to the new guy :p
Alejo, you're not exactly Strunk & White haha
jeg0024
05-11-2007, 05:30 PM
dude!!!
this is badass!!
how many could read the whole question outloud wihtout gasping for air?
i aslmost did it, then i saw the only period in the whole sentence and cracked up laghing!
I know, and Alejo, your sig is too big, dont make me report you lol.
I almost feel like editing his post so everyone can understand and maybe help out, but I already have a headache from reading it.
jeg0024
05-11-2007, 05:32 PM
Problem here is... the car is in the hands of a dealer, you are gonna get screwed. Wether is the VICS screw or not lol.
well i was on the phone with mazda sevice dep. and im realy pissed
thay wont replace the coils. basicly vics screw you!!!!!!!!!!!!!!
and hay i work in a prision so im use to ass its ok
im just so pissed i still owe 9,000 on this car i wont ever by a new car again this brook me from suckin eggs!
jeg0024
05-11-2007, 05:45 PM
and hay i work in prision so im us to ass its ok
its cool man, were not trying to be assholes here, were acually quite nice people, other than Zach lol, but I really think you need to tell the dealership that they need to inspect your block under the recall work or you want your car back and will take it else where. You gotta be tough with these dealers, there not as smart as they think they are.
Shadow102
05-11-2007, 05:53 PM
are you from Group X?
its cool man, were not trying to be assholes here, were acually quite nice people, other than Zach lol, but I really think you need to tell the dealership that they need to inspect your block under the recall work or you want your car back and will take it else where. You gotta be tough with these dealers, there not as smart as they think they are.
well the sevic manager called the distric man. and he's the one who refuzed
the work is allready done but it need coils 200.00 this is bull i but a plug in the car before i took it over thier it ran fine we hade it on a snapon comp, nota code 1 not 1 i dont understand how the coils went bad sounds like funny biss.
dam i gote typ slower and calm down i missspelt the hell out of that reply to jeg
jeg0024
05-11-2007, 05:58 PM
well the sevic manager called the distric man. adn hes the one who refuzed
the work is allready done but it need coils 200.00 this is bull i but a plug in the car before i took it over thier it ran fine we hade it a snapon comp nota code 1 not 1 i dont understand how the coils went bad sound like funny biss.
Thats stupid man, if the coil wasnt fried when you took it in and its fried now its their damn problem, not yours. Id be pissed too.
jeg0024
05-11-2007, 05:58 PM
dam i gote typ slower and calm down i missspelt the hell out of that reply to jeg
lol, its cool man.
nate0123
05-11-2007, 06:02 PM
well the sevic manager called the distric man. adn hes the one who refuzed
the work is allready done but it need coils 200.00 this is bull i but a plug in the car before i took it over thier it ran fine we hade it a snapon comp nota code 1 not 1 i dont understand how the coils went bad sound like funny biss.congratulations, you just made my signature ;)
jeg0024
05-11-2007, 06:03 PM
congratulations, you just made my signature ;)
(rofl)
Shadow102
05-11-2007, 06:04 PM
whats group x
look it up on youtube
anybody got a # to reach mazda customer sevice and not 1800yourf#$@%d
jeg0024
05-11-2007, 06:09 PM
anybody got a # to reach mazda cotomer sevice and not 1800yourf#$@%
not to one in MO, but you can go on www.mazdausa.com and bitch to corperate.
DeadGeneration
05-11-2007, 06:10 PM
I can understand him without laughing. Basically, if your car is working and the dealer inspected it as much as they said they would than you should be fine. Keep documents that you took your car in and they inspected it and that you requested further service. They are telling you that they think it is unneccessary to do the work you are requesting. They are most likely correct, and if they aren't then they can pay for it when you need a new engine.
hu no im not ofilyated with group x like how i spelt that
\_____________________________/
jeg0024
05-11-2007, 06:13 PM
hu no im not ofilyated with group x like how i spelt that
\_____________________________/
lol
I can understand him without laughing. Basically, if your car is working and the dealer inspected it as much as they said they would than you should be fine. Keep documents that you took your car in and they inspected it and that you requested further service. They are telling you that they think it is unneccessary to do the work you are requesting. They are most likely correct, and if they aren't then they can pay for it when you need a new engine.
well thats basicly what i told them i want somthing in writing showing what happend and srvice manager agreed
DeadGeneration
05-11-2007, 06:18 PM
I work in a packing and shipping business. I am sure it is the same with any business. If a customer presents us with a problem we do the best job we can to help them out. Once the customer starts requesting us to do specific things the best we can do is what the mazda dealership is doing, appologize and explain that we are very informed in the matter and have done this before. If a problem comes up later, we would and that dealership should take responsibility. In most cases, the employees know how to do their jobs more than the customer does.
anybody had any luck with coil packs from auto zone well gata go ill check back tomarrow dont know if i should go pick up my car are wait and talk to a lawer are wait and call mazda monday? desigons desigons desigons
StealthWyvern
05-11-2007, 08:14 PM
anybody had any luck with coil packs from auto zone well gata go ill check back tomarrow dont know if i should go pick up my car are wait and talk to a lawer are wait and call mazda monday? desigons desigons desigons
I purchased mine from napa and haven't had any problems.
Shadow102
05-12-2007, 12:05 AM
what is the car doing now that they are suggesting coil packs? if it's missing pull the plugs and check all the electrodes to see if the screw did any damage. Also you said something about replacing a plug? did you replace one plug or all four?
what is the car doing now that they are suggesting coil packs? if it's missing pull the plugs and check all the electrodes to see if the screw did any damage. Also you said something about replacing a plug? did you replace one plug or all four?
mazda still has the car they say its done but it has a miss do to bad coils and they wont replace them for the fact that a smashed spark plug electrod couldnt cause that well it was running fine till screws went into motor they replaced inake and plugs that all distric manager would aprove i called mazda customer servic thier calling {Benning mazda in Cape Gerardo mo.}monday to see what i dont know i thing im going to get the shaft
DeadGeneration
05-12-2007, 01:34 PM
Keep posting, your messages are starting to become clear. Though I still don't know what the "Problem" is.
DeadGeneration
05-12-2007, 01:39 PM
So your engine is miss firing due to a bad coil and they will not replace it? Is a bad coil considered a wear item?
no both coils went bad at same time when the vics screws, (recall item)whent into the motor smashing the #4 plug this is what fouled the coils. theyer saying its fluk that both coils whent at same time when they had the car, but thier not responcible. the car was at my buddys garage and had the oil and plugs and air filter changed i drive it 5 miles when it sounded like a lifter was rattling
but it was vics screws well the point im getting to is I whent back to the shop put it on snapon comp. it said #4 cylinder fouled checked plug it was smashed
replaced plug and cleared codes ran fine no miss no codes it was delivered
to Benning mazda in Cape Gerardo mo like this so my point is they did it
DeadGeneration
05-12-2007, 02:34 PM
So the coils that broke are they not covered under warrenty?
TheMAN
05-12-2007, 05:22 PM
umm... if BOTH coils went bad the car wouldn't be running!
and if one coil went bad, then the shit would most likely be running on 2 cylinders which is very difficult to keep running!
more than likely, engine damage has occured... you need them to prove to you that the coils went bad by having them do a spark test in front of you
factery warrenty ran out and thier saying the car has a miss when it heats up
due to coil failer
no it was not under warranty it was recall damage and i got it back today after i put the coils on, they would not, well i drive it from cape, to the bluff for dentis app. when i got to the bluff it started idoling ruff and missing no lights came on dont under stand how this could happen to
a car that was running perfect before the screw when't. im going to call them tomarrow but im shure benning mazda wont do anything.dont know if it would be worth seeing a lawer or not the crap that big corprate biss.
get away with just makes me sick!!!!!!!!
Shadow102
05-15-2007, 09:32 PM
no it was not under warranty it was recall damage and i got it back today after i put the coils on, they would not, well i drive it from cape, to the bluff for dentis app. when i got to the bluff it started idoling ruff and missing no lights came on dont under stand how this could happen to
a car that was running perfect before the screw when't. im going to call them tomarrow but im shure benning mazda wont do anything.dont know if it would be worth seeing a lawer or not the crap that big corprate biss.
get away with just makes me sick!!!!!!!!
First off recall is a very loose term. Techincally no vehicle out there right now has a "recall". Recall denotes they are taking the vehicle back all together...kind of like the firestone recall a couple years ago. Secondly a service campaign is something a dealer puts out for ALL the vehicles within a specified range for them to come in to get some sort of work done because the part is bad on all the vehicles...such as Toyota has a service campaign for their truck ball joints and every single one of them are supposed to be replaced no matter how many miles are on the vehicles included in the campaign.
Lastly we come to what you are experiencing. The butterfly screw issue is known as a TSB or Technical Service Bulletin. It allows the tech to diaganose your vehicle per experiences other tech have had in similiar situations. TSB's are usually covered under the vehicles warrenty unless otherwise specified. Therefore if you are out of your warrenty mazda has every right to deny the work. I hate to say it but at this point you are a little screwed.
Did you replace both coils and all four spark plugs? What did you put in there and does it have a part warrenty?
TheMAN
05-15-2007, 09:54 PM
the intake manifold shutter valves issue IS a service campaign
well benning is upset I posted on the web says I'm bad mouthing them asked me to tell the truth about something so here I go I didn't have the car towed over their BUT! my mechanic said it would be ok to drive it over their he is asc certified. so in fact I drove the car to farmingtion where I work and then drove it to cape, on Sunday the 8th dropped it off put the bad plug back in #4 cylinder like the manager told me to do and left it now the manager of benning gave the impression I would be reenburse for tow bill. I knew better! after I got it over thier they said no. I have 5 boys and a wife in collage cant afford 350.00 for tow bill so the bottom line here is the car was running when they got it for recall repairs. they gave it back to me not running right I had to put two coil packs on it and it still isn't running right benning service manager said to bring it in so they can look at it BUT! it will cost me 75.00 if its something they didn't do to diagnose it and they call this cooperation and their suppose to be ranked #6 for customer service per their manager it just keeps coming down to MONEY!!!! I'm taking it in next Wednesday who wonts to bet it wont be their falt
and buy the way this recall came out 05\06 acording to the dealer. i bought the car 04\06 and was not notifide
well benning is upset I posted on the web says I'm bad mouthing them asked me to tell the truth about something so here I go I didn't have the car towed over their BUT! my mechanic said it would be ok to drive it over their he is asc certified. so in fact I drove the car to farmingtion where I work and then drove it to cape, on Sunday the 8th dropped it off put the bad plug back in #4 cylinder like the manager told me to do and left it now the manager of benning gave the impression I would be reenburse for tow bill. I knew better! after I got it over thier they said no. I have 5 boys and a wife in collage cant afford 350.00 for tow bill so the bottom line here is the car was running when they got it for recall repairs. they gave it back to me not running right I had to put two coil packs on it and it still isn't running right benning service manager said to bring it in so they can look at it BUT! it will cost me 75.00 if its something they didn't do to diagnose it and they call this cooperation and their suppose to be ranked #6 for customer service per their manager it just keeps coming down to MONEY!!!! I'm taking it in next Wednesday who wonts to bet it wont be their falt
oh ya one of thier service guys jimmy was really nice. tryed to work with me and look at me car on friday at benning ford in fredrictown but manager steped in and shut him down sayed they dont have away to do that. i have to bring it cape. o ya at my exspence again. thanks anyway jimmy!
just got off the phone with lawer thier going to look in to this may be sueing he said it looks like a good case
the intake manifold shutter valves issue IS a service campaign
hay thanks for the link look what i found
The National Traffic and Motor Vehicle Safety Act prohibits selling or leasing any subject
vehicle without performing the applicable recalls and can result in minimum $5,000 per
vehicle per recall fine and possible other penalties from the Federal Government.
Therefore, you must complete this recall for all affected new and previously owned
vehicles in your inventory prior to delivery. You can use the most recent version of
report number JS30R165-1 “RECALL REMINDER REPORT” to find a listing of new
“VEHICLES IN STOCK” for this campaign.
Owners of affected vehicles will be notified by first class mail on December 16, 2005.
and i bought my car from them on 04/2006 they didnt fix it before they sold it wow hope this it write
TheMAN
05-17-2007, 07:48 PM
you are correct... it is ILLEGAL to sell a car with open recalls
you are correct... it is ILLEGAL to sell a car with open recalls
ya my lawer is going to look up the recalls and the stat statu are something and if it is what i say i have a very strong case
well I broke down and took it back over their to give them one last chance to get it right and avoid lawers and all that bull. we where thinking it was an intake leak causing a high idle on cold start up.
I got their at 8:00 am waited till 1:00pm after motor cooled no leak.
come to find out theirs a service bulletin about a computer update for my car to fix high idle and light coming on with a code for high idle they flash my computer and said if this doesn't work then it's the (idle air control valve).
well it fixed it runs like my old car again.
now this started acting up the same day I picked up the car from benning mazda after the intake was put on.
when they got done they wanted to charge me 75.00 for diagnose fee
I told them i didn't have the money and of course i felt i was being charge for them to fix something that should have ben done the first time.
well they let me take the car telling me I needed to pay it by the 1st what do you all think.
I'm feeling this service bulletin computer update has something to do with this different intake
does anyone know? thanks
TheMAN
05-31-2007, 01:41 PM
there's not a TSB for "high idle"... find out what the "TSB" is
sounds like your dealer is totally full of shit
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