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zoom-zoomhatch
04-09-2007, 06:28 PM
I was going maybe 15mph in first in traffic and heard a pop and it seemed like I was running over feflectors in the road, then I popped my hood to see my whole motor fell forward. Mazda then refuses me a rental car and is talking about making me pay for it! They said maybe I was abusing the car to much and that caused it. Any body that has any numbers to call that would be of any help would be great, or any ideas at all. I'll be damned if they're holding me liable for they're mistakes.

mymp5
04-09-2007, 06:30 PM
i'd be going to a different dealership

jbiird317
04-09-2007, 06:31 PM
thats BS.... you should not have to pay a dime for that. Tell them to look for the TSB regarding this problem. Last i heard, Mazda north america was well aware of this problem and had circulated the info to their dealerships. Not sure if there is a TSB, but there is at least some sort of notification. Someone correct me if i'm wrong here, but thats what i heard


oh PS, sorry about your engine, that realllllly sucks

miss_steele_msp
04-09-2007, 06:36 PM
1-800-555 cant remember the rest. Maybe some one can fill the rest in. or you can look for it. It's the corporate number. It's like they train their dealers to be unfair.

miss_steele_msp
04-09-2007, 06:37 PM
thats BS.... you should not have to pay a dime for that. Tell them to look for the TSB regarding this problem. Last i heard, Mazda north america was well aware of this problem and had circulated the info to their dealerships. Not sure if there is a TSB, but there is at least some sort of notification. Someone correct me if i'm wrong here, but thats what i heard


oh PS, sorry about your engine, that realllllly sucks

I've heard the same from a mazda employee. It's a thread about it.

B1GHAM
04-09-2007, 06:44 PM
1-800-555 cant remember the rest. Maybe some one can fill the rest in. or you can look for it. It's the corporate number. It's like they train their dealers to be unfair.


trust me when I say dealers learn this all on their own. Some dealers bend over backwards for their customers, others want to rip theirs off.

Ill check with my consultant tomorrow (unless someone chimes in sooner) and find out where/if/what/how there is a TSB on this problem.

Even if you beat the absolute piss out of the car, there is no way you would cause an engine/trans mount to break. Its obviously a pre existing problem and therefore completely a warranty issue.

My advice - call tomorrow morning and talk with the service manager. Be firm, but not irate and let him know the situation and that you will not accept anything less than warranty coverage.

I had a similiar stunt pulled by a service dept when the trans in my Jetta blew a hole in the block. I had to wait with my car for 6 hours (from 2am til 8am) to have my vehicle towed by their wonderful 24hr service. When the vehicle was towed and dropped off, before the vehicle was even inspected, I was told the trans would not be covered as I was probably street racing the vehicle (it was a 2.0 jetta with like 110hp... I wasnt going anywhere fast enough to race). I had a talk with the service manager and told him the deal. Biggest piece of advice (and this goes for anything) - if they feel they can bend you over, they will. Do not allow them to think they can do as they please.

Antonio DiMarco
04-09-2007, 07:11 PM
1-800-555 cant remember the rest. Maybe some one can fill the rest in. or you can look for it. It's the corporate number. It's like they train their dealers to be unfair.

Do you actually think Mazda, one of the smaller auto manufacturers in the world TRAIN their dealers to be ignorant, dishonest asses? No, it's all on the dealer's shoulder whether they want to be good or bad.

During my time as a Mazda owner I have had the pleasure of having TWO excellent dealerships. The dealerships had one thing in common THEY KNEW HOW TO TREAT THEIR CUSTOMER. They also knoew if they offered excellent service and respect the same people would keep coming back for more.

The benefit of going to a dealer is that there is a consistent record of WHO touched your car. There is also the benefit of being a loyal customer. I have never had an issue with getting service appointments at the last minute, getting a rental or getting a problem fixed. I even get my tires at my dealer. Sure I may pay a bit more, but how many people pay extra to be part of a country club or other membership-driven businesses? The way I look at it is that that extra few dollars goes toward piece of mind, that way that one time my engine falls out or a major repair occurs I know I'll be taken care of. It's all about trust, respect and loyalty.

On the flip side customers seem to think that respect is a one way street. How do you think dealers stay profitable? They get return customers who buy multiple cars and come in for scheduled service. But I meet people all the time who nickle and dime the dealers while moving from mechanic to mechanic for a few dollars less.

YOU GET WHAT YOU PAY FOR

Unfortunately, there are some dealers who have be conditioned to by these unloyal customers and figure they need to use their time to sell-sell-sell and to hell with service.

The fault lies on both sides.

Zoom-Zoom-Hatch Sorry to hear about your engine. I would be more than upset if that happened to me. If your dealership is no help then get on the mazdausa site:

http://www.mazdausa.com/MusaWeb/contactMazda.action

and call customer service at the bottom of the page.

Believe me when I say that dealers also hate it when you call Mazda directly. Reporting a dealer to Mazda is the equivalent of dropping a bomb on their ability to get cars and make money. When it comes to dealers Mazda has a pecking order. Bad dealers fall to the bottom of that order.

BadKarma
04-09-2007, 07:36 PM
Bla bla bla.

On the flip side customers seem to think that respect is a one way street. How do you think dealers stay profitable? They get return customers who buy multiple cars and come in for scheduled service. But I meet people all the time who nickle and dime the dealers while moving from mechanic to mechanic for a few dollars less.

YOU GET WHAT YOU PAY FOR

Unfortunately, there are some dealers who have be conditioned to by these unloyal customers and figure they need to use their time to sell-sell-sell and to hell with service.

Bla bla bla.

Haha, so due to this viscious cycle you mention, you believe that it's the consumer's fault that they're helpless when the engines fall out of their cars? Sure buddy, keep reaching for that rainbow in magical fairy land...

Meanwhile, back in reality: The fact is that there are stealerships out there with bad service simply because that is their business ethic. Not because their feelings were hurt by consumers attaining specific services elsewhere.

Andrewsmc
04-09-2007, 07:41 PM
wow, Yea i would definatly cause a stir. And if your on warranty and havent voided it with modifications or such, It dosent matter how hard you abuse your car, Correct me if im wrong. But I would definatly be going to a diffrent dealership.

jhowey
04-09-2007, 07:52 PM
Abuse shouldnt be an issue, less oil starvation or something drastic, especially if your under 12,000, There is no TSB out on the mount yet, and Mazda did not mention engine falling in the email, they simply had a repair procedure email for the #4 engine mount.

clos561
04-09-2007, 08:17 PM
i heard a loud pop when i started my car and was backing out...i think it was jsut the exhaust tho , water from washing it...ill check ..what does it look like when the motor mount is messed up?

MM3Canuck
04-09-2007, 08:30 PM
I was going maybe 15mph in first in traffic and heard a pop and it seemed like I was running over feflectors in the road, then I popped my hood to see my whole motor fell forward. Mazda then refuses me a rental car and is talking about making me pay for it! They said maybe I was abusing the car to much and that caused it. Any body that has any numbers to call that would be of any help would be great, or any ideas at all. I'll be damned if they're holding me liable for they're mistakes.


NO matter how much and how hard you abuse the car, the stock engine should NEVER fall out. That dealer is f'ed up.

Maybe when selling their cars, they should also advertise, please do not take over 4,500rpm, engine might fall out.


BS MAZDA..grrrrr

Akaveli
04-09-2007, 08:40 PM
another one

Antonio DiMarco
04-09-2007, 09:20 PM
Haha, so due to this viscious cycle you mention, you believe that it's the consumer's fault that they're helpless when the engines fall out of their cars? Sure buddy, keep reaching for that rainbow in magical fairy land...

Meanwhile, back in reality: The fact is that there are stealerships out there with bad service simply because that is their business ethic. Not because their feelings were hurt by consumers attaining specific services elsewhere.

I never said it was the fault of the consumer that his engine fell out. I was addressing Ms. Steele's shortsighted view that Mazda "trains their dealers to be unfair."

Like I said I would be very upset if my engine fell out, but to over generalize and insinuate that ALL dealers are dishonest is a disservice to the dealers who are honest and do stand by their product. And yes your right there are some dealerships who are basically unethical. Those are bad apples from the start. What I'm saying is that the consumer is NOT always right. I read these forums and cringe at the people who think that Mazda (or any manufacturer) owes them after they abuse the hell out of their car and apply modifications that clearly void their warranty. I am not saying that Zoom Zoom Hatch is one of them. His case seems realted to the faulty bolt that has been documented in other parts of this forum. However, whose to say that the dealership he's dealing with hasn't been burned by consumers who have taken advantage of the system?

Remember we're all second and third party to the experiences of other forum members. We can sympathize with them, but unless we were in the car when it happened we cannot for certain say what caused the failure.

spike blue
04-09-2007, 10:20 PM
damm so what happens??? Can somebody explain me what issues the ms3 has?? Im getting one but im concern about the reliability!!!! I don;t want a car to do the same as my previos msp!!! I hate to be in the dealer !!!

Willspeed
04-09-2007, 11:01 PM
Wow... Im getting scared... What mileage were you at? Ive put almost 8K on mine and have drove the piss out of it.

Im scared it could fall at a high speed and cause me to crash or somin. I cannot believe there isnt a recall out yet for this.

Does anyone have an official number on how many this has happened too?

M3_Zoom
04-09-2007, 11:24 PM
NO matter how much and how hard you abuse the car, the stock engine should NEVER fall out. That dealer is f'ed up.

Maybe when selling their cars, they should also advertise, please do not take over 4,500rpm, engine might fall out.


BS MAZDA..grrrrr


WOW! #1. Make an official complaint via NHTSA Website. Here is the link http://www-odi.nhtsa.dot.gov/cars/problems/recalls/ Click on "File a Complaint" up on the left menu. It's free and anyone else that is having problems needs to report it. If problems are not reported then the amount of time an issue takes to become a TSB or Recall is quite lengthy. 2. You need to contact Mazdausa and make a formal complaint as well. Ensure you state what the dealer told you. To make an assumption that you drove your car to hard and refuse to fix it, is a law suit waiting to happen. If your car is bone stock or even if it was modified they MUST prove the modified part caused the broken part to fail. This is not law according to M3_Zoom, this is law period. I dealt with that on my last car and they were cool if you put there performance parts on but if they were aftermarket then you were screwed; NOT SO my friend. That is a joke. Build a car that is a beast and not provide the support for issues, again WOW!

Now from what I understand and this is only from what I have read elsewhere but, the bolt breaks because Mazda forgot to put thread lock on the bolt at the factory and it slowly backs itself out. Once it backs itself out to a certain point it no longer has enough bite, looses it's ability to hold and SNAP! I think those bolts are torqued to 76ft/lbs but if someone has the shop specs and can chime in, that would be great. I would recommend purchasing some threadlock and doing all three bolts. I know I'm going too.

zoom-zoomhatch
04-10-2007, 03:54 AM
The service manager was supposedly out on jury duty today but I'm calling tommorow to demand a rental again, then I'm going to see if they plan on warrenting the damage. The sheet they had me look over today said they wanted to replace bolt plus labor=x dollars+reboot driver side cv=x dollars(don't remember exact amounts but it doesn't matter cause I'm not gonna be paying for anything). I just broke the 8K mile mark and really don't drive the car that hard, just everyonce in awhile and really not often I'll gas it in second just to feel the power, but that's why I bought the car. And the nearest dealership to me is Houston or Waco, not sure which is actually closest, so I'm pretty stuck with these people cause I'm not paying to have my car towed 90 somethin' miles. And this particular dealership does Mazda, Hyundai, and BMW, and I see a BMW pull up and they are taken care of top priority with the best and nicest service one could ask for. And since I've bought the car I've had everything done there save one time I had a friend change the oil at his shop cause I had to leave and Mazda said they couldn't get me in until next week as it was Fri. and they were booked. Sorry for the long post. And I just made a complaint to the like in the post above, hopefully I won't HAVE to call Mazda directly tommorow.

B1GHAM
04-10-2007, 08:51 AM
The service manager was supposedly out on jury duty today but I'm calling tommorow to demand a rental again, then I'm going to see if they plan on warrenting the damage. The sheet they had me look over today said they wanted to replace bolt plus labor=x dollars+reboot driver side cv=x dollars(don't remember exact amounts but it doesn't matter cause I'm not gonna be paying for anything). I just broke the 8K mile mark and really don't drive the car that hard, just everyonce in awhile and really not often I'll gas it in second just to feel the power, but that's why I bought the car. And the nearest dealership to me is Houston or Waco, not sure which is actually closest, so I'm pretty stuck with these people cause I'm not paying to have my car towed 90 somethin' miles. And this particular dealership does Mazda, Hyundai, and BMW, and I see a BMW pull up and they are taken care of top priority with the best and nicest service one could ask for. And since I've bought the car I've had everything done there save one time I had a friend change the oil at his shop cause I had to leave and Mazda said they couldn't get me in until next week as it was Fri. and they were booked. Sorry for the long post. And I just made a complaint to the like in the post above, hopefully I won't HAVE to call Mazda directly tommorow.

dont wait until the service manager is back from jury duty then, escalate it. This isnt one of these scenarios that you wait with.

did you buy the car from the dealership? Involve the salesman/sales mgr. If it truely is a good dealership, they will have no problem becoming involved (Ive done it for customers) to find out whats up, and see if they can fix it. Im not saying to go apeshit in the showroom, but no one wants someone complaining of ANY type of poor service there...

Dont roll over for them. How old are you? If you are over age (generally 21-25 depending on state) you should have a loaner car now ANYWAY. You are guaranteed a loaner vehicle for any warranty work taking longer than a day. IMHO you should have had one right off the bat. They cant tell you WHAT caused the damage before they even put it up on the lift. Their "assumptions" that you caused the damage was the easiest decision to make. Call back (or better yet go down there in person) and get infront of someone who actually has authority to get this resolved. Its happened more than once and Im sure Mazda has atleast some idea of this issue. Get them to call their Mazda technician contact. Have him verify the issue. Dont take no for an answer, because by the time you are done youll have a fixed car and a bill because they kept pushing you off.

justa4banger
04-10-2007, 10:48 AM
HAve you ever checked the bolt in your car after the other thread of a engine dropping? Was the bolt BROKEN or did it back out.
I know on my car i checked the bolt and it was secured along with about a quart of redlock tite EVERY WHERE.

It take 30 min or less to pull the battery remove the ECU and remove the tray to look at this Engine mount bolt. I would suggest others to atleast take the time to look at it.

As for the stealership trying to screw you over, well Stay firm, don;t get mouthy and if you feel you aren't getting good service Call Mazda. You should be getting a rental car for your troubles and there shouldn't be any issues with the warranty. If its dead STOCK you should be able to beat the shit out of the car for the entire 3 yrs 36k. In my case 7yr and 75k.

I bought my MS3 not to mod, just to drive and beat the crap out of it. Being sure to smile :D the whole time also.

C'ville
04-10-2007, 11:51 AM
I checked my bolt yesterday, it was tight but not torqued all the way.
I think the torque is 82-85flbs, but my torque wrench only goes up to 80flb and I was able to tighten it alittle.
Also I only saw 1 washer on the bolt and I've seen somewhere that its suppose to have 2 washers.
I'm really wondering if I made the right choice with this car, I mean I love it but damn all these problems(wow)

zoom-zoomhatch
04-10-2007, 12:44 PM
Just talked to this arogant ass on the phone and said they were repairing the damages, and that it wasn't typically a warrenty issue and that they are calling it a "good will repair". He said next time it was in for anything they were going to check my ecu and see if I raised the boost with my get this.....BOV! He said that they thought I was increasing the boost with my HKS non adjustable BOV and dropping the clutch hard and that's why it broke. I'm calling mazda here shortly. And I talked to my salesman and the sales manager and contacted another dealer they said this was ridiculous and to call mazda also.

M3_Zoom
04-10-2007, 01:03 PM
Just talked to this arogant ass on the phone and said they were repairing the damages, and that it wasn't typically a warrenty issue and that they are calling it a "good will repair". He said next time it was in for anything they were going to check my ecu and see if I raised the boost with my get this.....BOV! He said that they thought I was increasing the boost with my HKS non adjustable BOV and dropping the clutch hard and that's why it broke. I'm calling mazda here shortly.

Those are strong assumptions they will have to live with. Who cares if you raised the boost. Mazdaspeed is claiming an additional 30HP and 40ft/lbs of torque by just adding their CAI and exhaust. Let me guess if those bolt-ons were the cause of the broken mount that would be perfectly fine. What it boils down to is this, it's not Mazda or the great guys at Mazdaspeed it's the dealers that need to get on board and realize that Mazda is on top of the charts with the production of one of the fastest front drive cars ever made and with hot performance comes issues. Just a little comparison, my father owns a modified ZO6. He's had the rear-end replaced twice and it was not because of a defect; NO QUESTIONS ASKED. That's why we have warranties. What's bad is it only takes a few sour lemons to put a bad taste in the community and if the word gets out that Mazda is not standing by their product, oh boy..... Also sure we all want to go in and stomp our feet, but what beats them at there own game is remaining calm and just telling them fine, who do you work for all while taking notes of each person you talk to and filing a complaint with Mazda.

zoom-zoomhatch
04-10-2007, 01:11 PM
I'm on the phone with Mazda right now, and they are on the my dealer getting their side of the story. This zoom-zoom song is kinda tight though. I bet they're polite when I pick my car up and in the future, if not I'll just have to call this guy again.

miss_steele_msp
04-10-2007, 01:33 PM
I never said it was the fault of the consumer that his engine fell out. I was addressing Ms. Steele's shortsighted view that Mazda "trains their dealers to be unfair."

I said it's like. And it's not short sighted. It's always a problem when I take my car in. And i've heard endless complaints from others.

miss_steele_msp
04-10-2007, 01:38 PM
I'm on the phone with Mazda right now, and they are on the my dealer getting their side of the story. This zoom-zoom song is kinda tight though. I bet they're polite when I pick my car up and in the future, if not I'll just have to call this guy again.

Thats what I had to do. I called Mazda and they called the dealer on the other line. Im sure they can help you.

clos561
04-10-2007, 01:49 PM
I'm on the phone with Mazda right now, and they are on the my dealer getting their side of the story. This zoom-zoom song is kinda tight though. I bet they're polite when I pick my car up and in the future, if not I'll just have to call this guy again.
what happend with ur car?

zoom-zoomhatch
04-10-2007, 01:52 PM
The guy at Mazda corp. said I should have a rental car everytime my car is in for service, and that the guy was, "Only making assumptions as to the cause of the break as they weren't in the car and can't and didn't in any way mean to come off as they were trying to prove it was my fault." They did insist the way I was driving the car caused the repair to be neccessary but were extending a good will repair and NEXT time something like this happens they have to check to see if I've raised my boost over factory specs.

clos561
04-10-2007, 02:06 PM
thats good then...

jflash
04-10-2007, 04:36 PM
when did you get you car?

jhowey
04-10-2007, 06:04 PM
LOL, no dealer just goodwills a 10,000 dollar repair without involving Mazda, it sounds like they just gave you a line so they did not look like retards too you all while doing what Mazda told them to do. Plus goodwill repair is a word reserved for a car that is out of warrenty my time or miles, if they could have red flagged your warrenty they would have, that is what there suppose to do. That service department phoned mazda, probably Techline and the guy on the other end said "Yeah we know, fix it" so the dealer had to save face to you or you would never come back, which is now probably the case anyways. No dealer can do warrenty work or good will work on a red flagged vehicle unless they want to pay for it out of their own pocket. Goodwill = mazda approved warrenty repair on a vehicle most likely slightly out of warrenty.

BuckDich
04-10-2007, 06:57 PM
Umm, am I wrong in saying that as long as we follow the regular maintenance schedule we can drive these things any way we want? Isn't it meant to be driven fast?

jhowey
04-10-2007, 07:14 PM
Warranty kind of works like this, if you come in for a new motor because yours is blown, and during inspection they find your front tires are bald and your rears are good, and you need a new clutch, your motor might not be covered, but that means you were dropping it frequently and often and probably let it run low on oil, you are allowed to drive it hard, but anything in excess is a bad bad thing

StealthMP5
04-10-2007, 10:58 PM
You need to get a code scanner and check the car before you take it in. The mazdaspeed 6's throw whats called an "overboost" code. It won't light the CEL light but it stores it. A quick reset and you should be good to go.


Oh and tell your dealer to fuck off since it's a problem from the factory.
Heres some info:
http://www.mazda 3forums.com/index.php?topic=65861.0
http://www.mazda3 forums.com/index.php?topic=68975.0

Copy without the space.

maybemazda
04-11-2007, 12:37 AM
yikes....fuck that, I dont care if its 5 of the 5000 built, I aint buying a car that has the engine fall out. I dont want to be #6 while im on the highway and die. Plus they are GIVING this guy a hard time!!! THIS IS FUCKING INSANE. How can a car company sell a car that can POSSIBLY have the engine fall out and THEN say it's the drivers FAULT!!! MAKES me mad for the op....I would do everything in my power to get in touch with someone from mazda and ask for a SERIOUS apology...and some free shit.

maybemazda
04-11-2007, 12:39 AM
As much as it pains me, I amy just have to go with the GTI and take the hit on speed...

Mocoso
04-11-2007, 12:55 AM
As much as it pains me, I amy just have to go with the GTI and take the hit on speed...

Oh come on I can give you horror stories on the GTI as well.. you most likely will be buying a second year production model so the engine mount issue isnt even going to come into the picture and someone's bad experience with a dealer doesnt mean everyone had the same problem... search the thread and you will find someone else who had their engine fall and the dealer treated them fine... this particular dealer is a bonehead

If you go for the GTI it shouldnt be because you read on the forum about 2 to 3 cases where the engine fell off. Most of us are fairly happy with the car and given its the 1st year of the MS3 issues are bound to come up.

That said: it does suck to see how this dealer is behaving.. I wish car companies realized the harm their lack of quality control on the "independent" dealers harms their image.

mattleegee
04-11-2007, 12:58 AM
dang that sucks... another one.. i would love to see pics, its better documented that way

7600 miles on mine, i havent even checked the tranny/motor mount... oh well :)

Jaysanooch
04-11-2007, 01:01 AM
I really thought Mazda woulda paid alot more attention designing this car... with all the Protege issues. Either way...what's with there customer service!? It's the same accusations from them every time, it's gettin' old. I would go public with this.....I'm getting so mad everytime I read a thread like this.

I'm lookin' at Audi's....another Mazda, ya right!

mattleegee
04-11-2007, 01:11 AM
Mazda doesnt really have control of dealerships customer service, they are for the most part independant

And how a customer presents his situation is always a big sign on how things will go

and take off aftermarket crap before bringing it in so they cant say anything....

StealthMP5
04-11-2007, 01:33 AM
Oh and you guys going for vw..

VW/Audi have so many more problems. I'd never buy that crap.

maybemazda
04-11-2007, 01:54 AM
lol i havent heard of a GTI having the engine fall out....besides chill stealth I am here as a perspective owner, just seein whats what. I AINT TROLLIN so dont be a cock smoker. I wont be buying a car for a year or so and for right now its beetween the GTI (which I like) and MS3. Its not a question of wanting to like ms3...I love it, I like it more than the GTI, but dont act like the god damn engine falling out is your average problem. I cant think of a problem i have read about on an audi or vw that is nearly as dangerous as the issue above. IT IS FUCKED UP THAT MAZDA HAS DONE NOTHING. Thats all im saying, dont take it out on me.

maybemazda
04-11-2007, 02:01 AM
Mazda doesnt really have control of dealerships customer service, they are for the most part independant

Uh...they send them the cars...they dont give them the car, there is no dealer. A dealer behaving in this manor is simply unacceptable. I am willing to bet mazda knows very well about this problem and it is a huge problem imho. If mazda was a moral company they would have made sure all the dealers know how to handle this situation respectably, and made it clear on how to handle this.

BuckDich
04-11-2007, 02:02 AM
I love it, I like it more than the GTI, but dont act like the god damn engine falling out is your average problem. I cant think of a problem i have read about on an audi or vw that is nearly as dangerous as the issue above.

True, it's a bad problem, but the numbers are so small. Even if the dealership refuses to fix this at no cost, this type of problem qualifies your car under the lemon law, you can just give it back, get 100% of what you paid returned and get a new one. There's really no loss for us. Mazda is eating it and we still get a really f'in fun car to drive.

maybemazda
04-11-2007, 02:14 AM
True, it's a bad problem, but the numbers are so small. Even if the dealership refuses to fix this at no cost, this type of problem qualifies your car under the lemon law, you can just give it back, get 100% of what you paid returned and get a new one. There's really no loss for us. Mazda is eating it and we still get a really f'in fun car to drive.

Its not about the getting screwed at the dealer, its about having your engine falling out while your going 60 and causing an accident. It scares me to know it can POSSIBLY fall out. WTF, other modern cars dont do that. If you buy a fast car, you are asking for problems, I accept that. Buying any car is pretty much a bad financial decision unless you need one to get to work. Pisses me off because it seems like a very easy problem to fix and it puts a blemish on an otherwise awsome deal.

zoom-zoomhatch
04-11-2007, 02:51 AM
Well, they get no points for politness still in my book, but my car was repaired and back to normal and detailed and ready for me to pick up in 24 hours. The service service manager was like, "Your here to pick your car up, there's no way! I saw it yesterday, that should at least take a couple days." Upon picking my car up they were entirely a different dealer after they were contacted by Mazda directly, it doesn't make up for their previous actions but if every visit could have been like today I would have nothing bad to say about them. Alas, though this did happen, and I'm sure more down the road with more power it will bring up more problems that will be harder to have fixed under warrenty repair, I still love my car absolutly. Nobody should be disuaded from getting one in my opinion.

newwildchild
04-11-2007, 03:04 AM
member from the different forum , I'm getting pissed off at this kind of post and Mazda is not doing anything


So if you been a victim of the Broken Mount please report it to the NHTSA


Can you contact Nhtsa report this matter. the person who's looking at this matter is STEVE number is (202)366-8537,

justa4banger
04-11-2007, 08:43 AM
OK I agree a bad motor mount SHOULD never happen, and Delaers Should treat customers better, but face it people, its not a perfect world. How many times has a dealer seen a car come in for warranty and KNEW the car was badly abused and modded only to come back dead stock with a blown engine or what not.
I do believe Mazda Should investigate the motor mount, but my question was NEVER ANSWERED. DID THE BOLT FAIL ???? Or did it fall out. theres a huge difference.

As for the " LIST " of MS3 issues, well What are they????
Other than the motor mount and possible one shock failure
what else is there???? i don't recall anything else... might be more

SwampAss
04-11-2007, 09:08 AM
the intake manifold runner control solenoid, but that wasn't a big deal.

justa4banger
04-11-2007, 09:08 AM
Typical American mentality these days.
One dealer somewhere has a shitty service manager and well hell its the Corporations Fault, and i want something because of it.

MAZDA fixed the motor mount under warranty, DIDN'T THEY? so how is mazda "not doing" anything about it. they told him he should get a rental car and i'm sure he could have or did get it.
SO how did mazda NOT do anything?
The service mangaer was a prick, so what....... we don't know the whole story. I'm not saying ZOOM ZOOM did anything, but heck maybe his attitude going in was bad. Hell maybe the SM was just having a bad week. IT HAPPENS to all of us. Get over it and move on. The cars fixed and Zoomzoom is happy again. End of story.

ZOOM ZOOM ..... Did you ever inspect your bolt before???

jersey_emt
04-11-2007, 09:13 AM
Its not about the getting screwed at the dealer, its about having your engine falling out while your going 60 and causing an accident. It scares me to know it can POSSIBLY fall out. WTF, other modern cars dont do that. If you buy a fast car, you are asking for problems, I accept that. Buying any car is pretty much a bad financial decision unless you need one to get to work. Pisses me off because it seems like a very easy problem to fix and it puts a blemish on an otherwise awsome deal.

The motor does not FALL OUT of the car. One of the motor mounts fails, causing the engine to drop an inch or two on that side. You sound like you think that the motor completely detaches from the car and falls to the ground.

justa4banger
04-11-2007, 09:17 AM
the intake manifold runner control solenoid, but that wasn't a big deal.


Yeap your right, but see how insignifigant it was... hell i couldn't even remember it. Easy fix turned on a CEL, big deal car still drove fine.

MAYBEMAZDA.................. Your like the Associated press of America Spreading Bullshit EVERYWHERE................STFU.

Reading your posts makes me want to smack you in the mouth for even opening it. In all your posts you said nothing usefull, but sure spread some more bullshit. You don't own a MS3 yet, why do you care if the engine "falls out". Prespective buyer........... Yea ok. YOU show me one car in the world that was in its first year of production and didn't have issues.
Hell the new ford trucks have a recall for exhaust pipes catching shit on fire. Better not buy that truck, Might burn down the cardboard box you call home. People like you are the reason the pinto got a bad reputation as the car that Blows up when rearended.
Opinions are just that, and IMO you need to SHUT THE FUCK UP (cheers) Cheers Buddy. :D

mcb
04-11-2007, 09:39 AM
The known issues are:

P2006: IMRC valve, it's not affecting anything and fixed easily
X????: Purge Valve, this time again not affecting anything and known fix
1 blown shock, still 1 but on 20000 its not much
Gas cap CEL, rumored but i never had any confirmation of it
5 Dropped motor, this one is the worse but i read somewhere that mazda know the issue. I saw that there should be 2 washers on those bolts and some care have only 1

Its not that bad

maybemazda
04-11-2007, 11:29 AM
Yeap your right, but see how insignifigant it was... hell i couldn't even remember it. Easy fix turned on a CEL, big deal car still drove fine.

MAYBEMAZDA.................. Your like the Associated press of America Spreading Bullshit EVERYWHERE................STFU.

Reading your posts makes me want to smack you in the mouth for even opening it. In all your posts you said nothing usefull, but sure spread some more bullshit. You don't own a MS3 yet, why do you care if the engine "falls out". Prespective buyer........... Yea ok. YOU show me one car in the world that was in its first year of production and didn't have issues.
Hell the new ford trucks have a recall for exhaust pipes catching shit on fire. Better not buy that truck, Might burn down the cardboard box you call home. People like you are the reason the pinto got a bad reputation as the car that Blows up when rearended.
Opinions are just that, and IMO you need to SHUT THE FUCK UP (cheers) Cheers Buddy. :D

Hush child....jesus, unchecked aggression. I am a possible future buyer, and dont talk shit because your angry that your car has a fucked up problem. All my posts have been legit. I do want this car, I want you to convince me that the engine mount problem is not a problem. Cardboard box for a home? WTF are you even talking about? Are you a halfwit? Dont whine because you are angry about people talking shit about this problem. You dont have to get personal and now you are talking about smacking me? STFU you need to be cracked in the face dont talk like a fool it makes you look dumb when you say things like this. BTW guy with kermitt thing for avtar, I dont know SO much about cars and I am aware that it only falls a bit and if thats the case that does make me feel better about this car. 4banger your a fucking idiot, i have not spread shit anywhere stop being a fucking retard, your so fucking annoying its amazing.

maybemazda
04-11-2007, 11:30 AM
I wont shut up till i am satisfied learning about this car and there is nothing you can do, so just calm yourself you will just make yourself cry.

jflash
04-11-2007, 11:31 AM
you never said when your car was built. ill bet they were all from the same build date.

i got mine in dec and the bolt was tight with loctite on it.

maybemazda
04-11-2007, 11:33 AM
you never said when your car was built. ill bet they were all from the same build date.

i got mine in dec and the bolt was tight with loctite on it.

Is it possible to just go in there and tighten the bolts yourself? If so why doesnt everyone just do that?

M3_Zoom
04-11-2007, 11:48 AM
Is it possible to just go in there and tighten the bolts yourself? If so why doesnt everyone just do that?

Sure you can tighten them yourself. If you know your dealer is going to do it and do it correctly to your satisfaction then first, I recommend taking it to them. However, if your sketchy and concerned if your dealer is giving you "lip service" then it's very easy and anyone can do it in there garage with the correct tools. The two most important items besides safety is having a torque wrench and locktite. Most I see are using the Red Locktite over the Blue and the bolt torque spec is 66 - 86 ft/lbs. Most are going in the middle with 75/76 ft/lbs which certainly is a safe bet. Also the three mount bolts that bolt into the transmission are the same torque spec. It may be a good idea to do them as well. Lastly, the bolt that goes through the mount itself apparently is required to have two washers on it. If yours does not and you can equally match it up then again it's as simple as a trip to the hardware store. I will look at mine today and check if I have two washers and verify if they are the same type of washers etc.

maybemazda
04-11-2007, 11:58 AM
sounds like an easy fix...someone should make it sticky.

zoom-zoomhatch
04-11-2007, 12:47 PM
I checked the bolt a couple months ago after the first and only time I took the car to the track and ran it twice, and it was fine then. I'm not sure the build date on my car but I'll check and get back with ya'll when I'm off work.

mattleegee
04-11-2007, 07:26 PM
'maybemazda'

time for you to head down to the Kia dealership

Noclaf
05-15-2007, 07:41 AM
Please check this thread out for the trans mount bolt issues. I have read of at least 10 folks who have had this issue on many different sites, but this one is a sort of collection of most of them. This site contains pictures and detailed info on what others are experiecning and what they have found while checking their bolt.

http://www.mazda3 forums.com/index.php?topic=68975.0
(take out space between mazda3 and forums)

Very sorry for your problems Zoom-Zoomhatch...

spike blue
05-15-2007, 10:18 PM
thats why i got the G35!! more reliability!!! well my cx-7 is been good and no problems at all i have not 28k miles and no CEL, nothing!!!

TorqSpeed5252
05-15-2007, 10:46 PM
NHTSA NHTSA NHTSA NHTSA NHTSA NHTSA NHTSA NHTSA NHSTA . . . . .

Let's not have this happen to us or our car. . . .

http://yoy.com/yoy/auto/m3_failintro.shtml

zoom-zoomhatch
05-16-2007, 01:35 AM
I posted a complaint on there awhile ago, we should make thier website a sticky though for those who haven't.