Question about Draxas [Archive]

briand805

09-26-2005, 01:01 AM

How long did it take all of you people to have anything from draxas shipped to you. I have sent them several email left messages and no one does anything about it. I just need to know how long the shipping is gonna take.

Try leaving a message on these boards http://**********************/index.php?board=61.0
They are an authorized vendor/sponsor there.

BC3I

09-26-2005, 02:31 AM

actually i might be able to ask the guy....Draxas is based in my city...Palmdale/Lancaster...if i can get ahold of him i will ask for you

MightyMouse

09-26-2005, 09:02 PM

Sorry to hijack the thread a little, but I have another question for Draxas (hopefully they will read this)

Anybody know if Draxas is planning on making a S.S. header? Their exhaust looks really well built (built by Thermal R&D, who make some really nice stuff), I just will not buy anything until the ENTIRE system is stainless. A ceramic coat header will last one or two years only up here in Ontario Canada with all the salt use in the winter.

I tried contacting Draxas on their page, but their forms section only accepts up to 12 characters or something stupid...kinda hard to ask a proper question like that....

Rennoc

10-13-2005, 06:12 PM

Still no word from Draxas, im starting to get really annoyed. Ive left a message and sent like 5 emails. All i want is to know where my exhaust system is. Thats it one phone call or an email will clear it all up. I was gonna buy more parts from Draxas but now that I know their customer service I might just shop around.

Captain KRM P5

10-13-2005, 06:29 PM

I just ordered some parts from Draxas for a customer yesterday...I hope everything goes over smoothly. I sent them an email and called them and left a message there yesterday, the site said the parts were in stock...

briand805

10-13-2005, 07:16 PM

I spoke with nikolas when i was in L.A. I know he is incredibly busy with the ford fuzion build he is taking to SEMA. Not trying to make excuses for him but just letting you know other projects look to be higher on the totem atm.

MightyMouse

10-13-2005, 10:25 PM

Rennoc

10-16-2005, 07:49 PM

I understand that he might have more important things going on right now, but I have left 3 or 4 messages and sent 4 or 5 emails over the past 2 months and not one reply. I mean all i want to know if how long it will be before i get the part i ordered 2 months ago. Im really not like pissed off or anything just dissapointed that customer service is so low at a company that makes quality products. This is the second exhaust ive bought from them and last time i got an email back 4 or 5 days after i sent them one. This time they have let their customer service slip a little too much,

KoRn

10-16-2005, 09:10 PM

This, Is why. I didnt buy there products. I was going to buy there exhaust with high flow cat and my injen intake. I gave someone else the business. Busy or not. Small shop or not. There taking peoples money and need to correspond better than they do. Ive heard people having to wait 2-3 months to recieive there exhaust. Thats way to long. Draxas isnt the only "quality" parts avaiable. You have other choices. And, there having fitment issues with there headers. Until they fix there customer service and products being in stock. I MIGHT buy from them. If not. No biggie. Theres other places out there. You cant really say anything on the "other" board. Since there a sponsor there. Theres alot of Draxas leg humpers on there. They always "defend" the product and customer service. No matter what.

I understand that he might have more important things going on right now, but I have left 3 or 4 messages and sent 4 or 5 emails over the past 2 months and not one reply. I mean all i want to know if how long it will be before i get the part i ordered 2 months ago. Im really not like pissed off or anything just dissapointed that customer service is so low at a company that makes quality products. This is the second exhaust ive bought from them and last time i got an email back 4 or 5 days after i sent them one. This time they have let their customer service slip a little too much,

thebeansoldier

10-17-2005, 03:11 AM

unfortunately, my exhaust base kit took awhile to get here (thermal never sent it), and i think i had to wait about about a month just to get the cat delete (ordered it a day or 2 after the base kit-- another thing thermal never sent). I kept calling every day too.

It does take awhile. I'm not sure if Draxas is just a one-man company. A girl answered the phone on one of the days I called and said nik would call back, but he didn't.

i guess you just have to keep calling everyday like i did:)

BC3I

10-17-2005, 12:15 PM

Thermal makes Draxas Exhaust..so if Thermal gets backed up so will Draxas

Rennoc

10-17-2005, 06:30 PM

i guess i dont understand why I should have to call everyday, if they can't return phone calls then dont tell people to leave messages. Hopefully it will get here in the next week or so but well see. If they are so overworked then they should expand, hire another person. Oh well

dread

10-17-2005, 11:23 PM

contest the charge on your credit card. I have done that before and the item was shipped quickly

goldwing2000

10-18-2005, 12:19 PM

I just got an e-mail from Draxas last week and they said that they expect Mazda3 exhaust systems to be in stock by next month.

{spelling lesson}

KoRn: Please learn the difference between "their", "there" and "they're". They are not interchangeable!

{/spelling lesson}

(thumb)

tsunami

10-18-2005, 01:31 PM

KoRn: Please learn the difference between "their", "there" and "they're". They are not interchangeable!
(thumb)

(deadhorse) (poke) hahaha... i just re-read his post... dear god man, i didn't even notice when i read it (as grammer/sp isn't my forte so i don't say anything when i do notice) thats some serious missusage goin on....

briand805

10-18-2005, 04:10 PM

{spelling lesson}

KoRn: Please learn the difference between "their", "there" and "they're". They are not interchangeable!

{/spelling lesson}

(thumb)

http://www.andrew.cmu.edu/user/ehlee/Images/Pictures/nelson.gif

Rennoc

10-18-2005, 10:50 PM

MightyMouse

10-19-2005, 08:26 AM

They said that the exhaust systems were in stock when I bought it. Thats why im mad. If i knew wasnt their fault and they were just waiting for them to be made I wouldnt care but they said it was in stock so i kind of expected it to be shipped to me soon.

I hate stuff like this. If it takes this long to BUY a system, imagine how long it would take to have it replaced under warranty if something went wrong, or to get missing pieces if a clamp or something is forgotten in the kit.

I just ordered my CORKSPORT system, which is much better built IMO. No slip fit connections in that system, only stainless steel bolt together flanges.

RHAGEL

10-19-2005, 11:40 AM

I hate stuff like this. If it takes this long to BUY a system, imagine how long it would take to have it replaced under warranty if something went wrong, or to get missing pieces if a clamp or something is forgotten in the kit.

I just ordered my CORKSPORT system, which is much better built IMO. No slip fit connections in that system, only stainless steel bolt together flanges. It's also not street legal and very loud (from what I heard)

goldwing2000

10-19-2005, 12:28 PM

If I had to choose a system other than Draxas (for the Mazda3), I'd choose Vibrant.

tsunami

10-19-2005, 05:51 PM

vibrant or borla is the way i am headed.... like the sound of each and like the quality of each... (have heard only good things bout em)

RHAGEL

10-20-2005, 04:10 PM

I would say that all of them are pretty nice. The Vibrant is the only other bolt-on and it replaces the stock cat. It is a little more expensive, but looks and sounds awesome. Racing Beat also has a new system, you should give them a call to see if it is available yet or check their site at www.racingbeat.com (http://www.racingbeat.com). They will always be the quietest system if you are looking for something not too loud. They are also an OEM supplier for Mazdaspeed.

MightyMouse

10-20-2005, 10:04 PM

It's also not street legal and very loud (from what I heard)

It may not be street legal where you are, but it is street legal up here in Ontario, Canada. We are allowed to modify the catalytic converter/converters, as long as you still have one, and it passes a sniffer test.

MazdaAxela

10-21-2005, 10:05 AM

You have to understand Nik is running the whole show by himself. Along with RedLine Track Events and TimeAttack and the Fusion build his time is about as scarce as it gets Id imagine. If you give it some time you wont be upset with your wait for the exhaust.

RHAGEL

10-21-2005, 04:08 PM

It may not be street legal where you are, but it is street legal up here in Ontario, Canada. We are allowed to modify the catalytic converter/converters, as long as you still have one, and it passes a sniffer test. Cool, here in CA it is horrible. Not many intakes are even legal here.

tsunami

10-21-2005, 06:31 PM

MightyMouse

10-23-2005, 04:42 PM

racing beat's doesn't impress me much b/c of the sleeve or whatever they are going to use to connect their system to the cut exhuast right behind the cat. knowing that you have to cut your exhaust to get it off b/c of the subframe i have no problems removing the whole thing....

I agree with you 100%. As soon as I see a slip fit on the exhaust, I think it is not as well made. What happens in two years if you want to take the system off for whatever reason...good luck getting that slip fit apart, you are going to end up buying a new cat. And slip fits do not prevent the two parts from twisting on each other 100%, so the exhaust can shift which causes parts to rub, noise and banging. And if the two parts are not new it is sometimes difficult to get a good seal between the two....like installing a new exhaust on a car that is more than a year old.

RHAGEL

10-24-2005, 03:54 PM

If that is the case than you don't have much to worry about. As far as I know, the Vibrant system is the only one that is bolt-up. All the rest are slip fit. I agree, I like the idea of a bolt up, but I'm not completely discounting the idea of the slip fit. It is just bullshit to begin with that Mazda builds their cars that way.

goldwing2000

10-24-2005, 05:39 PM

As far as I know, the Vibrant system is the only one that is bolt-up. All the rest are slip fit.

Other than the Draxas, you mean. Right?

tsunami

10-24-2005, 06:32 PM

i thought draxas had a slip fit on it as well...?? though i deffinatly could very well be mistaken... draxas owners chime in please...

RHAGEL

10-24-2005, 06:58 PM

I guess if you get the Draxas w/ hi-flow cat then you get the bolt up also. I wasn't positive. I do know that the Vibrant is a bolt-on.

AzMz3

10-24-2005, 11:23 PM

I guess if you get the Draxas w/ hi-flow cat then you get the bolt up also. I wasn't positive. I do know that the Vibrant is a bolt-on.

The draxas kit is a slip on exhaust. It only bolts up too the flex-pipe on the hi-flow cat or off-road options. The base get uses the stock second cat.

MightyMouse

10-25-2005, 08:16 AM

The only two exhausts that are NOT slip-fit are the Vibrant and the Corksport (although, it looks like a slip fit on their website, but in actual fact, there is now a flange at the end). Draxas has slip fits and muffler clamps all over the place. As soon as you see a muffler clamp, it is not well designed/built.

goldwing2000

10-25-2005, 09:40 AM

Any system that does not replace the second cat has to be a slip-fit or weld-on because there are no other flanges in the stock system.

The Corksport system loses the second cat without the option of adding a hi-flow.

The Vibrant comes with a hi-flow cat and all pipe connections are flanged.

The Draxas is flanged at the cat but slip-fit elsewhere. They do use band-style clamps instead of the regular muffler clamps, though.

RHAGEL

10-25-2005, 11:41 AM

As soon as you see a muffler clamp, it is not well designed/built. As goldwing said, you don't have too much choice considering there are no other alternatives unless you remove or replace the second cat. Here in CA, you wont' pass a visual smog inspection with an aftermarket cat. I know where you are it doesn't matter. You say that it is not well designed/built yet you have not seen them in person and you are discrediting companies such as Borla, Racing Beat, Thermal, etc. who have much more knowledge and expertise than you do. I think you should educate yourself a little before talking bad about something you don't know anything about.

MightyMouse

10-25-2005, 01:08 PM

. I think you should educate yourself a little before talking bad about something you don't know anything about.

Ya, I don't know anything, you are right, I am wrong...

[sigh]

briand805

10-25-2005, 01:12 PM

Ya, I don't know anything, you are right, I am wrong...

[sigh]

moment of clarity?

RHAGEL

10-25-2005, 04:02 PM

Ya, I don't know anything, you are right, I am wrong...

[sigh] I'm not trying to be a jerk, you should just do a little research before bashing these companies about making poor quality products. Borla gives a million mile warranty on all of their products, I doubt they would sell you junk and keep replacing them for you.

MightyMouse

10-25-2005, 05:09 PM

I'm not trying to be a jerk, you should just do a little research before bashing these companies about making poor quality products. Borla gives a million mile warranty on all of their products, I doubt they would sell you junk and keep replacing them for you.

Midas sells "lifetime" warranty brakes...would you put them on YOUR car?

Make your own decisions....but the slip fit issue is the reason why I ordered my Corksport over the Draxas/Borla/HKS/Racing Beat....

BC3I

10-26-2005, 03:18 AM

Midas sells "lifetime" warranty brakes...would you put them on YOUR car?

Make your own decisions....but the slip fit issue is the reason why I ordered my Corksport over the Draxas/Borla/HKS/Racing Beat....

i didn't know that the draxas had a fitment issue

Fobby_Monkey

10-26-2005, 10:05 AM

the header has an issue, not the exhaust

BC3I

10-26-2005, 12:02 PM

the header has an issue, not the exhaust

oh yea i already knew that..but i thought they just finished fixing that problem?

tsunami

10-26-2005, 07:25 PM

why do you care mr. 2.0.... hehehe.. jk bc... yeah the only "quality" issue i have heard about draxas was with the headers not the exhaust, though it looks like the demand for thier products are causing customer service issues at the moment, wich is what this thread was started about....wasn't it????